Recent Why SERVPRO Posts

Why SERVPRO Stands Apart

10/12/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of St. Joseph is your local restoration expert.

Why SERVPRO Stands Apart | SERVPRO® of St. Joseph

Your job as homeowner or business owner is to make sure things are running smoothly while managing morale and resources. This is your primary goal.

However, when disaster strikes, your life can be flipped on its head. Brand-new responsibilities land in your lap and you feel the need to shift into a role you may not have been ready—or qualified—to do.

The crisis affects everyone and the focus of recovery takes over, but it doesn’t have to be your job. Disaster recovery is our specialty.

Here is why you can expect SERVPRO to show up for you when disaster strikes.

We’re at the Ready—Always

You can expect us 247. If the house is full of water from a busted pipe or there is a fire at the office, you need a team that can be there at a moment’s notice.

Our team stays ready so we don’t have to get ready when a crisis occurs.

We’re Faster to Any Size Disaster

Every second counts in an emergency situation. Our team knows this better than anyone.

The more time that goes by before restoration efforts begin, there is a greater chance for more mold growth, more smoke smell or more water damage. A quick response is essential, and you’ll receive the nationally recognized powerhouse service of our SERVPRO network as well as the speed and care of a local service.

We’re Trained to Handle Residential and Commercial Services

Disaster can strike anywhere, anytime to homes and businesses alike.

Our custom solutions are ready for any situation, and we can have your property ready to resume normal activity as soon as possible.

We Offer the Services You Need in a Changing World

Our world changed drastically because of COVID-19, making disease prevention more valuable than ever before. Our cleaning services go beyond the standard janitorial services and can give you and your customers greater peace of mind in your business.

Some disasters are natural, others are accidental, but unfortunately it happens almost everyone. Pipes can burst, fires start, storms move in—it happens sometimes. When it does, we’re here to help.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of St. Joseph.

Why Should You Choose SERVPRO? | SERVPRO® of St. Joseph

4/26/2021 (Permalink)

paper with insurance Insurance Document

When you experience damage to your home for one reason or another, you logically want to entrust your restoration to an experienced team of professional restoration experts. But how can you choose the right team?

You’ll want to consider a number of factors, including whether the restoration provider has specialized expertise related to your specific type of home damage. It’s also important to know whether they’re available 247, or if there will be any type of delay in accessing services.

We think that when you consider our offerings alongside other restoration providers, you’ll see that SERVPRO stands apart. But let’s talk more about why that is.

Why You Might Need Restoration

Whether you’ve just moved into your home or have been there a while, damage to your personal refuge is the last thing you want to think about. But it’s incredibly common.

In fact, the Insurance Information Institute reports that one out of every 350 American homeowners will file a fire-related claim this year.

And that’s just one type of home damage! In total, one out of every 20 American homeowners will file some type of claim this year, whether related to fire, water damage or even a tree falling on the home.

What Sets SERVPRO Apart

When you partner with SERVPRO to restore your home from damage, you can rest assured in knowing that we have access to the latest technologies and techniques. We’re available 247 when damage occurs, so you never have to wait to get the restoration process underway.

But we think that our people are what truly sets us apart!

Our team of technicians is trained in the ins and outs of restoration for all types of damage. That includes when you have multiple types of damage, such as when water damage leads to mold or when putting out a fire leads to smoke or water damage.

To prepare for this type of restoration, our technicians go through both internal SERVPRO-specific training and obtain specialized certifications from the Institute of Inspection, Cleaning, and Restoration Certification. The IICRC is the industry standard for best practices related to restoration.

That means your home is being restored by a team that’s truly the best of the best.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

IICRC Certified Firm

4/21/2021 (Permalink)

5 men standing in front of a building Our IICRC Certified Crew

SERVPRO of St. Joseph is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of St. Joseph

SERVPRO of St. Joseph specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Home Have A Mold Problem?

4/14/2021 (Permalink)

mold on walls mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call Us Today – 816/232-7711

Locally Owned and Operated

1/28/2021 (Permalink)

5 men Our Production Team

SERVPRO of St. Joseph is a franchise, but we are owned and operated by local members of your community! From our owners Brett and Sam Halsey, all the way to our production crew, we are from St. Joseph and surrounding towns. We know the area that we serve and we love building relationships with our customers!

We are personal when it comes to each job that we complete. When you call our office you will speak with a real person and we will directly help you with your situation. With the personal connection we provide, we also have advanced equipment, high end technology, and high standards that get the job done quick and right. We value our customers, community, employees, and the work we provide.

Please take the time to read our reviews and see how pleased customers are with our services.  Everything from water, fire and mold remediation to COVID spraying.   

If you have any questions, stop by our office at 507 N 36th Street in St. Joseph for more information or give us a call at 816-232-7711! Thank you for trusting SERVPRO of St. Joseph for all your cleaning and restoration needs!

We are HERE To HELP!

6/24/2020 (Permalink)

photo of 7 males standing on a porch front. Crew photo

Meet Barry, Matt, Brett, Marc, Joey, Jason and Craig. This crew right here never quits!!  They work hard every day, all day - even after hours.  No job is too big or too small.  They are all HAZMAT and WRT Certified. Almost all are OSHA 10 & OSHA Construction Certified. If you see these guys out in their green SERVPRO trucks wave HI!  Be sure to call us for any of your cleaning needs.   

We are Cleaning Experts

5/6/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of St. Joseph 816-232-7711

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We are Cleaning Experts

3/30/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of St. Joseph, 816-232-7711

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We Are Locally Owned and Operated

8/14/2019 (Permalink)

employees Here are the faces you might see in a time of need.

SERVPRO of St. Joseph is a franchise, but we are owned and operated by local members of your community! From our owners Brett and Sam Halsey, all the way to our production crew, we are from St. Joseph and surrounding towns. We know the area that we serve and we love building relationships with our customers! We are personal when it comes to each job that we complete. When you call our office you will speak with a real person and we will directly help you with your situation. With the personal connection we provide, we also have advanced equipment, high end technology, and high standards that get the job done quick and right. We value our customers, community, employees, and the work we provide. If you have any questions, stop by our office at 507 N 36th Street in St. Joseph for more information or give us a call at 816-232-7711! Thank you for trusting SERVPRO of St. Joseph for all your cleaning and restoration needs!

Owner and Marketing/Sales Manager, Samantha Halsey

8/5/2019 (Permalink)

Have you met our owner AND Sales/Marketing Manager Samantha Halsey?! Sam is in charge of all marketing events, accounts payable, business relationships, planning events, and the advertising that is done for our franchise. She has been the owner since 2003 with her husband Brett, but around 6 years ago, she came in to help grow the business! Some other duties that Sam often partakes in are: answering the phone, emailing contacts inside and outside of the business, and leading board meetings. Her creativity and personality are perfect for the job as Marketing Manager and to uplift the office! Not only is she busy around the office, but she also has two teenagers to raise at home. We do not know what we would do without her every day. Thank you for all you do here Sam!

Why Choose SERVPRO Vacuum Freeze Drying?

8/1/2019 (Permalink)

Do you or does your business have important paper documents that cannot be lost? If those documents were to be damaged by water, how would you restore them? Here is why you should call SERVPRO!

  • We use sublimation- turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents.
  • We are local!
  • Vacuum freeze drying is the most efficient and effective way to salvage water-damaged documents.
  • We use state-of-the-art technology.
  • We use the only method approved by NARA (National Archives and Records Administration) and the GSA (General Services Administration).
  • Other methods such as dehumidification can alter the structure of the paper's fibers causing them to become more brittle.
  • All employees of the Document Restoration Team are HIPAA Master certified.
  • Once your items arrive at our facility, we guarantee 24/7 video surveillance.
  • Our goal is to make the process as simple as possible for our customers.
  • Standard drying time is 7-10 days.
  • We offer cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

As a leader in the restoration industry, SERVPRO knows timely mitigation is the key to reducing severity and recovering damaged items. Water damaged paper can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. Let SERVPRO's restoration professionals help you recover your damaged goods before it is too late! Call us at 816-232-7711 or stop by our office at 507 N. 36th Street in Saint Joseph, Missouri for more information!